Solution: You can disconnect all the external devices and perform a hard reboot:
Follow the steps below to perform a hard reboot:
· Need to press and keep holding the power button on your PC case until your device shut down · Then, disconnect any external power supply or remove the battery on your laptop · Then, Press down the power button within 15 seconds · Then, wait some times and then plug in your device or connect the battery from your laptop · Then, hold the power button again to reboot your PC
Choose the option to boot normally if you get a notice that the PC shut down improperly.
After signing in your Windows device, you can follow the steps to check if this issue persists:
Hold the Windows logo key on your keyboard and type Windows update. In this list of find results, choose to Check for Updates. · In the pop-up window. Choose Check for updates · Then, wait until Windows downloads and installs all the updates
I hope to solve the ‘Preparing to Configure Windows Stuck’ issue. After, following these steps. Read More: How to Check for Windows Updates Windows 10
Other information: What to Do When Windows Update Is Stuck?
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